The official website of Fairplay India has a Contact Us section. You can go to it from any page. In the window that opens, you will see a form where you will need to enter your first and last name and e-mail address. In the message box, type in a question or tell us about your problem. Then send your request and wait for a response. It will come to the email address you entered earlier.
You can’t directly influence the speed of response, but you can make it easier for Fairplay India’s support team. To do this, follow the recommendations:
- One problem – one application. Do not create a large number of requests, as this can confuse the administration. Describe all your questions and problems in one application, and you can expect the fastest response;
- The more details the better. If the issue is serious and requires careful consideration, describe the problem in as much detail as possible. Otherwise, you may be asked follow-up questions that will prolong the time it takes to resolve the problem;
- Be polite. No matter how serious your problem is, adhere to generally accepted standards of behavior and morality. Insults not only won’t help you resolve the issue faster, they can also get your account blocked.
Follow these simple guidelines and solve problems as quickly and without delay as possible.
This method of communication is suitable for those users who encounter minor problems that require an immediate solution. In this case, you can write to the chat room. To do this, open the chat window by clicking on the appropriate button on the site, and type your message in the dialog box. As soon as an operator is available, he will answer your question and help you solve the problem.
Keep in mind that if Fairplay India’s support team is very busy, it may take up to an hour to get an answer. Sometimes you have to wait up to an hour.
Fairplay support is available 24 hours a day and you can contact us for help at any time. It is available to both registered users and those who have difficulty with registration. And questions can be associated with a large list of items, such as verification of the account, the work of the application, sports betting and online casino, withdrwals and more. But before you create a request, make sure the information you need isn’t below. Here we will offer you a small FAQ.
What is the minimum deposit amount?
You can deposit at least 500 INR into the bookmaker’s account. Limits may differ depending on the selected payment system.
What is the minimum output?
It is possible to withdraw an amount not less than 1000 INR from the account. Terms, limits and commissions are specified in the cashier’s office when processing the transaction.
Can I get the welcome bonus a second time?
No, the welcome bonus of +100% applies only to the first deposit.
How to place a bet?
It is necessary to select a particular sporting event, indicate the odds, specify the type and amount of the bet, and then confirm it.
How do I know the potential amount of my winnings?
This can be done by using the odds. It is necessary to multiply it by the bet size. The resulting figure will be the size of the potential payout.